Network Outages and Maintenance

Cybera Network Upgrade (7/14/2017)
Category: Scheduled maintenance (No down time expected)
 
Start Time: Thursday, July 20, 2017, 21:00 MDT
 
End Time: Thursday, July 20, 2017, 23:59 MDT
 
Duration: 179 Minutes
 
During the time frame indicated above, Cybera will be performing the software update on its Calgary core router. Cybera services should not be affected, but due to the nature of the work, a threat notice is being sent.
 
Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536-0880 when network problems are experienced outside of a maintenance window.
 

 
Cybera maintenance (6/15/2017)
Category: Scheduled software upgrade (No down-time expected)
 
Start Time: Thursday, June 15, 2017, 21:00 MDT
 
End Time: Thursday, June 15, 2017, 00:01 MDT
 
Duration: 180 Minutes
 
During the time frame indicated above, Cybera will be performing software upgrade on its Edmonton core router. Cybera services should not be affected, but due to the nature of the work, a threat notice is being sent.
 
Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536-0880 when network problems are experienced outside of a maintenance window.
 

AXIA Maintenance and/or Network Upgrade – Calgary Meet Me (4/26/2017)
Category: Scheduled Axia maintenance
 
Start Time: Wednesday, April 26, 2017, 00:01 MDT
 
End Time: Wednesday, April 26, 2017, 06:00 MDT
 
Duration: 60 Minutes
 
During the time frame indicated above, Axia will be performing maintenance on their network in Calgary. The outage duration should be less than the total duration of the reserved maintenance window and could include several small durations outages while maintenance is being done.
Cybera will not be performing any maintenance during that time and will be monitoring its connection to Axia.
 
Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536-0880 when network problems are experienced outside of a maintenance window.

Testing Redundancy for Google Service (3/17/2017)

Category:    Google Services

Start Time:    2017-03-17      8:00 am Local time.  (Friday)

End Time:    2017-03-17      4:00 pm Local times.

Anticipated outage duration: No Outage

During the time frame indicated above, CYBERA will be adding a redundant connection to Google Services at YYCIX ( Calgary) Internet Exchange. During the above outage window we do not expect any outage for Google Services, but if you experience any problem related to Google, please contact us via phone or email provided here.

Please contact the Cybera Network Operations Centre at network@cybera.ca or (403) 536-0880.


Shaw scheduled maintenance (3/11/2017)

Category:       Calgary Supernet Maintenance

Start Time:          2017-03-11    18:00  Local time.  (Saturday)

End Time:            2017-03-11    18:30

Anticipated outage duration: 10 minutes

During the time frame indicated above, SHAW will be performing maintenance on the Cybera to Supernet connection in Calgary. The outage duration should be less than the total duration of the reserved maintenance window and could include several small durations outages while maintenance is being done. Members connected via Edmonton PoP will not be affected.

Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536-0880 when network problems are experienced outside of a maintenance window. All outages, scheduled or not are posted here:


Cybera maintenance – tonight (3/8/2017)

Category:        EDMONTON router maintenance

Start Time:          2017-03-08  21:30  Local time.  (Wednesday evening)

End Time:           2017-03-08  21:45

Anticipated Outage Duration: 15 minutes or less

During the time frame indicated above, Cybera will be performing maintenance on one of its virtual core router in Edmonton. The outage duration should be less than the total duration of the reserved maintenance window and could include several small durations outages while maintenance is being done.

Contact: Please contact the Cybera Network Operations Center or (403) 536-0880 when network problems are experienced outside of a maintenance window. All outages, scheduled or not are posted here.


Axia/Supernet scheduled maintenance (Calgary) (2/8/2017)

Category: Calgary Supernet Maintenance 

AXIA Change Ticket # CA0001322541 

Start Time: 2017-02-08  00:01  Local time.  (Wednesday) 

End Time: 2017-02-08  06:00 

Anticipated Outage Duration: 5 minutes 

During the time frame indicated above, Axia/Supernet will be performing maintenance at the Calgary PoP. The outage duration should be less than the total duration of the reserved maintenance window and could include several small durations outages while maintenance is being done. 

Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536-0880 when network problems are experienced outside of a maintenance window. 


Axia/Supernet scheduled maintenance (Edmonton) (2/5/2017)

Category: EDMONTON Supernet Maintenance 

AXIA Change Ticket # CA0001322911 

Start Time:  2017-02-15  00:01  Local time.  (Wednesday) 

End Time: 2017-02-15  06:00 

Anticipated Outage Duration: 5 minutes 

During the time frame indicated above, Axia/Supernet will be performing maintenance at the Edmonton PoP. The outage duration should be less than the total duration of the reserved maintenance window and could include several small durations outages while maintenance is being done. 

Contact: Please contact the Cybera Network Operations Center at NOC@cybera.ca or (403) 536-0880 when network problems are experienced outside of a maintenance window. 


Network test message (6/9/2016)

Thanks for joining Revere, our home brewed notification system.

This page informs Cybera members of any network issues, problems, or simple notices such as maintenances. When real network issues occur, this page will be updated regularly with pertinent information.

Please add anyone within your organisation that should receive Revere network notifications messages. 

Expert Tip: You can bookmark this page and just link to it next time you receive a revere message.