Latency issues in the Edmonton region – resolved

Subject:          Latency issue in Edmonton Region Client Connected via Supernet
Category:       Latency Issues

The service in the Edmonton region has been restored by AXIA.

The root cause of the issue was AXIA making a capacity change to their link. Their technical team has now reverted that change, and will run further analysis.

Please contact network@cybera.ca or 403.536.0880 if you have any questions.