Latency issues in the Edmonton region – resolved

Subject:ย  ย  ย  ย  ย  Latency issue in Edmonton Region Client Connected via Supernet
Category:ย  ย  ย  ย Latency Issues

The service in the Edmonton region has been restored by AXIA.

The root cause of the issue wasย AXIA makingย a capacity change to their link. Their technical team has nowย reverted that change, and will run further analysis.

Please contactย noc@cybera.caย or 403.536.0880 if you have any questions.

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