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Easing schools’ student login headaches with Cybera’s Pika service

By / October 14, 2020

Student login management is one of those little-talked-about but painfully frustrating tasks for school administrators. Each year, across Alberta, thousands of student accounts are created or updated to allow them to login to their Adobe or Google (or dozens of other) online tools, which have become foundational for modern education. But as well as creating …

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Latency issues in the Edmonton region

By / September 23, 2020

We are experiencing latency issues in the Edmonton region for members connected via SuperNet. We are working with the SuperNet team to resolve this issue as quickly as possible.

Latency issues in the Edmonton region – resolved

By / September 23, 2020

The service in the Edmonton region has been restored by AXIA. The root cause of the issue was AXIA making a capacity change to their link. Their technical team has now reverted that change, and will run further analysis.

Cybera helps oil and gas workers find a new start in data science

By / April 22, 2021

When Cybera launched its Data Science Industry Fellowship program, we were amazed by how oversubscribed it quickly became. We expected many post-secondary students or recent grads to apply for the program, which was certainly the case for most of the applicants from Edmonton. What stood out in Calgary was the number of individuals re-tooling their …

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Data transfers and consumer privacy: Cybera’s response to Canada’s Office of the Privacy Commissioner

By / September 23, 2020

Earlier this month, Cybera submitted its response to a consultation issued by the Office of the Privacy Commissioner (OPC) on transfers for processing. Specifically, the OPC is reviewing how consent and accountability should apply when a “controller” of an individual’s data transfers it to a third party for “processing”. For example, online stores routinely send …

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The Road To 100

By / October 14, 2020

This week, Cybera celebrated an impressive milestone: surpassing our 100th member. This may not seem remarkable to others, but considering we began in 1994 with just two members, and a decade ago were hovering around 20 members, our exponential growth feels pretty remarkable to us. One reason for the major influx of members over the …

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Building a realtor recommendation tool with the help of data science

By / October 14, 2020

In the fiercely competitive property market, “location, location, location” is not the only factor that influences success. Having the right realtor can also make the difference between a big gain or a big loss (or a long sell time versus a short sell time). Like many other industries, real estate covers a broad range of …

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Cybera Edmonton Maintenance Notification

By / September 23, 2020

Cybera will be performing maintenance on its Edmonton router. Members should expect a few short duration outages (15 minutes) during the maintenance window. 

Emergency network maintenance – tonight

By / September 23, 2020

As a follow up to today’s outage, we require an emergency maintenance window later tonight that will result in a few short duration outages as we resolve a related outstanding configuration issue.

How Amii plans to build Alberta’s AI and machine learning capabilities

By / September 22, 2020

[This blog is adapted from a post that originally appeared on Digital Alberta in February 2019.] In 2018, after eight years with Cybera, our intrepid vice president of technology, John Shillington, stepped away from his role at our organization to pursue new adventures. John has always been on the vanguard of new ideas and digital challenges, …

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The rise of online education in Alberta (and how administrators are keeping up)

By / October 18, 2020

Education administrators in Alberta today face a host of challenges and responsibilities that were unheard of 20 years ago: from managing multiple learning platforms and technologies, to protecting staff and students from cyber threats and privacy intrusions. But what about the administrators at schools that have no physical buildings, but are completely online? Do they …

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An Introduction to Google Secure LDAP

By / September 23, 2020

More and more schools and organizations are taking advantage of sign-in tools from Microsoft Azure and Google for their authentication needs. These cloud-based services are often easier to manage than in-house systems, and don’t require any on-premise equipment. And with the increase in web services supporting logins from Google and Microsoft, there seems to be …

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The Origins of Canadian Supercomputing: The Visionary Role of Alberta

By / October 14, 2020

As part of Cybera’s 25th Anniversary, we will be publishing stories throughout the year looking back at the major milestones of Alberta computing. This week, we explore the early days of supercomputing in Canada, and how the University of Calgary’s investment in supercomputers helped set the stage for Compute Canada and the National Research and …

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March 8 Outage Assessment

By / September 23, 2020

On Friday March 8, Cybera experienced an outage that impacted several of our members. On Friday at 4:50 pm we began maintenance work on the DWDM in Edmonton to reset a backup power supply. This work was successfully completed by 5:00 pm. Shortly after (at 5:10 pm), we started receiving alerts notifying us that the …

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In places with no internet connectivity, Alberta libraries offer a lifeline

By / September 22, 2020

When you look at the total geographic region that the Peace Library System covers, you get a good sense of some of the challenges faced by its IT Services Manager, Janet Ayles. Peace Library basically serves the entire top-left corner of Alberta. With 46 libraries spread over 238,000 square kilometres, Ayles sees a broad range …

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