Top 3 challenges faced by IT Departments in Education (& Solutions) from TOPdesk

Top 3 challenges faced by IT Departments in Education (& Solutions) from TOPdesk MayMay 27 2021 10:00am - 11:00am

Webinar/Info Session

Wondering how to streamline your IT processes and work more efficiently?

TOPdesk understands the importance of sharing knowledge within educational institutions, and empowering IT Managers to deliver the best service to their colleagues.

Working in education can be challenging on many levels. Ben Scavuzzo, Service Management Consultant, has witnessed these struggles firsthand. Join Ben, and discover quick wins to support your students and staff by:

1. Enabling self-service

2. Collaborating across multiple departments

3. Taking advantage of existing automation

This event is open to all and free to attend. Contact shareit@cybera.ca to receive a link to the webinar.

  • TOPdesk
    Organizer of Top 3 challenges faced by IT Departments in Education (& Solutions) from TOPdesk
    At TOPdesk, we have one simple goal: helping organizations like yours create spectacular customer experiences. Over 25 years ago, we launched a simple ticketing tool for IT helpdesks. Today, we still make great software for managing calls – and everything else you’ll need for enterprise service management. But it’s our people that add that extra zing: helping our customers offer great customer experiences by working together throughout their organization. We hope that in the future people won’t even realize we started with just a ticketing tool. Instead, they’ll know TOPdesk as their guides to service excellence.
  • Alberta ShareIT Program
    Organizer of Top 3 challenges faced by IT Departments in Education (& Solutions) from TOPdesk
    The Alberta ShareIT Program is managed by Cybera, and led by the province's post-secondary education sector. It leverages economies of scope and scale to give members access to IT hardware, software, and services.
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