As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner.
In this course, you will apply important principles and skills you can use as a technical customer service representative.
Cost: $760CAD+tax
Register/more info: events.humanitix.com/bcnet-excellence-in-technical-customer-service-february-2024
Registration deadline: Wednesday, February 7, 2024
Cancellation policy: Full refund for cancellations received by January 31, 2024
Questions? Contact clientservices@bc.net
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BCNetOrganizer of Excellence in Technical Customer ServiceBCNET is a not-for-profit, shared services organization that represents the interests of our members––colleges, universities and research institutes in British Columbia. We continuously engage with our members to explore, evaluate and develop solutions that meet their unique needs. Our aim is to build value through collaboration, drive down costs, maximize efficiencies, expand services offerings, enhance service quality and further the mission of our members.
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